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Zero Spendcap

Sherry30
Level 1: Joiner
  • 3 Posts
  • 1 Topics
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Registered:
I want to discontinue my existing Spendcap of £5. My tarrif is SIM ONLY £10 a month. I went to a Shop in Boston today but the agent couldnt assist at the time.
Message 1 of 4
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madasaf1sh
Level 66: Unequalled
  • 5422 Posts
  • 32 Topics
  • 1712 Solutions
Registered:
@Sherry30

No one on this forum has access to your account. If you want to change your spend cap you will either need to do the following :

Call Customer Services on 202 or 0344 809 0202 and when asked reason for your call say upgrade.

You can also speak to an agent if one is available on livechat at https://www.o2.co.uk/contactus

A pop up will appear if an agent is available
Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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Message 3 of 4
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3 REPLIES 3

Sherry30
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Hello...is anyone free?
Message 2 of 4
304 Views

madasaf1sh
Level 66: Unequalled
  • 5422 Posts
  • 32 Topics
  • 1712 Solutions
Registered:
@Sherry30

No one on this forum has access to your account. If you want to change your spend cap you will either need to do the following :

Call Customer Services on 202 or 0344 809 0202 and when asked reason for your call say upgrade.

You can also speak to an agent if one is available on livechat at https://www.o2.co.uk/contactus

A pop up will appear if an agent is available
Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





Message 3 of 4
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Sherry30
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Thank you Ive noted your options. Im new to this 02 chat and finding where to go to read any messages is not easy but will get there.
Message 4 of 4
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