cancel
Showing results for 
Search instead for 
Did you mean: 

Xperia z can it be calibrated

RCL
Level 5: Ponderer
  • 92 Posts
  • 11 Topics
  • 2 Solutions
Registered:
Having problems with touchscreen it is responding to touch it takes awhile for it to catch up with what I do, I know on previous Sony phones I could check calibration but cannot seem to find it on the Xperia z any help would be appreciated
Message 1 of 12
5,969 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 151801 Posts
  • 650 Topics
  • 28843 Solutions
Registered:
What sometimes works is to go into application manager and uninstal the updates for Google Play Services, then let the phone update them again.
It's not a 100% fix but can help - Sony are aware and have said they will issue a bug fix soon but it seems it's not just Sony that is effected so I guess Google need to sort it out......
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 12 of 12
2,306 Views
11 REPLIES 11

Anonymous
Not applicable
Hi,



Sometimes turning it off and battery pull (handset dependant )helps cures many issues.

Ensure your on the most recent firmware.

You could hard reset after making a back up to save your data.

http://www.hard-reset.org/factory-default/how-to-easily-master-format-sony-xperia-z-c6603c6602-with-...

Edit to replace broken link.

Let us know how you get on.
Message 2 of 12
5,753 Views

RCL
Level 5: Ponderer
  • 92 Posts
  • 11 Topics
  • 2 Solutions
Registered:
Ok thanks done that aftet kitkat update so will have to wait till after work when got more time thank you
Message 3 of 12
5,745 Views

MI5
Level 94: Supreme
  • 151801 Posts
  • 650 Topics
  • 28843 Solutions
Registered:
Dial *#*#7378423#*#* (spells "service")which will access the service menu.
You can run tests from here to check out various phone functions.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 12
5,743 Views

Anonymous
Not applicable
@RCL said "Ok thanks done that aftet kitkat update so will have to wait till after work when got more time thank you"


You're welcome.

I assume turning the handset off and on does not help ?

Other options are contacting the phone manufacturer under their uk support site ,or as a last resort let O2 repairs take a look.

Hope this resolves for you ok.
Message 5 of 12
5,740 Views

RCL
Level 5: Ponderer
  • 92 Posts
  • 11 Topics
  • 2 Solutions
Registered:
Did factory reset as had already turned phone on and off its the first thing I do when phone plays up its amazing how many problems it solves, it is better but the battery has started draining again like when I first updated to kitbag the "service" number didn't show any problems
Message 6 of 12
5,664 Views

RCL
Level 5: Ponderer
  • 92 Posts
  • 11 Topics
  • 2 Solutions
Registered:
Kitkat
Message 7 of 12
5,663 Views

Anonymous
Not applicable
Hi

I hoped the hard reset would have helped.

Perhaps it's time to approach the Manufacturers support service via their uk support page.
Message 8 of 12
5,660 Views

MI5
Level 94: Supreme
  • 151801 Posts
  • 650 Topics
  • 28843 Solutions
Registered:
So is it just high battery drain that is the issue now?
If so, check in the power management menu under battery usage and look at what is using the most juice.
There is a known bug that makes Google services keep the phone awake so you might just have to wait for a bug fix update....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 9 of 12
5,656 Views

RCL
Level 5: Ponderer
  • 92 Posts
  • 11 Topics
  • 2 Solutions
Registered:
It is Google that's the main power usage of thanks for everyone's help x
Message 10 of 12
5,653 Views