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Anonymous
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Wireless charger

on ‎11-01-2018 13:27

I have bought the Samsung galaxy 8+ says I can claim a free wireless charger but when you on link it doesn't work and I haven't got my galaxy app showing on Phone??
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Cleoriff
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Registered: ‎14-01-2013

Re: Wireless charger

[ Edited ]

‎11-01-2018 13:32 - edited ‎11-01-2018 13:34

@AnonymousTry this link. It shows you how to do it http://www.samsung.com/in/offer/galaxy-s8/wireless-charger-redemption/

If you have no My Galaxy app on your phone download it from Playstore. https://www.androidcentral.com/samsung-uk-launches-my-galaxy-app

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MI5
Posts: 114,271
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Re: Wireless charger

on ‎11-01-2018 13:34

Have a look at this thread for help https://community.o2.co.uk/t5/Other-products-and-services/Trying-to-claim-free-Samsung-Convertible-W...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Anonymous
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Re: Wireless charger

on ‎11-01-2018 13:55

It's not coming up with same app I downloaded one but it's all for support.
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MI5
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Re: Wireless charger

on ‎11-01-2018 13:59

@Anonymous wrote:
It's not coming up with same app I downloaded one but it's all for support.

I think you have to tap on the 3 dots in the corner and choose the store, or something like that.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Cleoriff
Posts: 97,145
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Registered: ‎14-01-2013

Re: Wireless charger

[ Edited ]

‎11-01-2018 14:22 - edited ‎11-01-2018 14:23

@AnonymousThis is the one you want https://play.google.com/store/apps/details?id=com.samsunguk.mygalaxy&hl=en

You will have to register it to use the app. ...(I have it on my Samsung phone)

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Anonymous
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Re: Wireless charger

on ‎11-01-2018 14:36

thank you im having trouble with this app wont let me register ill try again later.
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Martin-O2
Posts: 7,441
Registered: ‎18-02-2016

Re: Wireless charger

on ‎16-01-2018 10:20

Hello @Anonymous have you had any luck claiming your free wireless charger? 

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? See if the My O2 how-to guide will help


If you'd like to take part, why not register? Smiley Happy
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Anonymous
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Re: Wireless charger

on ‎16-01-2018 18:29

I'm having the same issue. Nothing in the My Galaxy app about claiming a free charger.

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MI5
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Re: Wireless charger

on ‎16-01-2018 18:35

It appears to have ended now anyway.
https://offers.samsungpromotions.claims/gb/en/claims/o2wirelesscharger/late
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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