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Anonymous
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Wireless charger

I have bought the Samsung galaxy 8+ says I can claim a free wireless charger but when you on link it doesn't work and I haven't got my galaxy app showing on Phone??
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Posts: 89,655
Topics: 744
Registered: ‎14-01-2013

Re: Wireless charger

[ Edited ]

@AnonymousTry this link. It shows you how to do it http://www.samsung.com/in/offer/galaxy-s8/wireless-charger-redemption/

If you have no My Galaxy app on your phone download it from Playstore. https://www.androidcentral.com/samsung-uk-launches-my-galaxy-app

*The Game Is On*

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Posts: 103,861
Topics: 552
Solutions: 13,423
Registered: ‎04-04-2012

Re: Wireless charger

Have a look at this thread for help https://community.o2.co.uk/t5/Other-products-and-services/Trying-to-claim-free-Samsung-Convertible-W...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Anonymous
Posts: 0

Re: Wireless charger

It's not coming up with same app I downloaded one but it's all for support.
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Posts: 103,861
Topics: 552
Solutions: 13,423
Registered: ‎04-04-2012

Re: Wireless charger


@Anonymous wrote:
It's not coming up with same app I downloaded one but it's all for support.

I think you have to tap on the 3 dots in the corner and choose the store, or something like that.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 89,655
Topics: 744
Registered: ‎14-01-2013

Re: Wireless charger

[ Edited ]

@AnonymousThis is the one you want https://play.google.com/store/apps/details?id=com.samsunguk.mygalaxy&hl=en

You will have to register it to use the app. ...(I have it on my Samsung phone)

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Anonymous
Posts: 0

Re: Wireless charger

thank you im having trouble with this app wont let me register ill try again later.
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Community Manager
Posts: 7,132
Registered: ‎18-02-2016

Re: Wireless charger

Hello @Anonymous have you had any luck claiming your free wireless charger? 

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Anonymous
Posts: 0

Re: Wireless charger

I'm having the same issue. Nothing in the My Galaxy app about claiming a free charger.

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Posts: 103,861
Topics: 552
Solutions: 13,423
Registered: ‎04-04-2012

Re: Wireless charger

It appears to have ended now anyway.
https://offers.samsungpromotions.claims/gb/en/claims/o2wirelesscharger/late
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)