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Why is my phone using data when I'm not using it?

Anonymous
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I get txts telling me I have used all my data even when I haven't been using my phone. What am I doing wrong?

Message 1 of 16
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Anonymous
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Hi

 

 

Most phones update apps etc in the background and uses location in some apps too like weather etc

 

You could Turn off mobile data when on wifi etc

 

Some phones have data tracking in their settings which shows what app has used what data.

 

Which phone do you have ?

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Message 2 of 16
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15 REPLIES 15

Anonymous
Not applicable

Hi

 

 

Most phones update apps etc in the background and uses location in some apps too like weather etc

 

You could Turn off mobile data when on wifi etc

 

Some phones have data tracking in their settings which shows what app has used what data.

 

Which phone do you have ?

Message 2 of 16
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MI5
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Turn off mobile data and just use WiFi - You won't be charged or use data for anything then.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 16
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Anonymous
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Thank you

Message 4 of 16
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Anonymous
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@Anonymous wrote:

Thank you


No worries.

Message 5 of 16
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Anonymous
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It's a nexus 4

Message 6 of 16
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Anonymous
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MI5
Level 94: Supreme
  • 146709 Posts
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  • 28245 Solutions
Registered:
Your other option is to increase your data allowance on your tariff. 500mb a month should be sufficient for a light data user.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 8 of 16
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Anonymous
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Some useful info there. Tyvm

Message 9 of 16
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Anonymous
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Most Welcome.  Bouncy

Message 10 of 16
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