When will Z1 ship?

[Grimboj2]

Hello.

Can an O2 employee confirm the day that the Z1 will ship out? (Not to be confused with the release date)

Thanks

[Anonymous]

With what I have seen the last two days, I won't put anything past O2. If I were you, I would call them. Don't even bother with the web chat

[Grimboj2]

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@Anonymous wrote:

at least not until tomorrow.

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Phone lines gonna be busy on Friday

[Anonymous]

As far as I was aware the Lens is issued via a card and you fill it in and send back to Sony. Thats what an operator told me on the phone last week. Said to make sure i filled it in and sent it back immediately as the first 2,500 into Sony get the limited stock. 
FARCE

Also I have no 3G at all on my phone, and typically no phone after being sent a message that it had been dispatched on Monday. 

Very poor service, my new traffif has kicked in and all... yet I cant use the data on it! 

As I live in NI I expect to get it next Tuesday if being released/shipped on Friday... meaning that the Lens quota should be all gone by the time they get my card! 

Think I might canacel O2 all together, wait til the start of Oct until my contract totally runs out and go elsewhere. Next week is unacceptable after sending me a message that it has been dispatched, charging me for the privilage, and must likely not being able to get the Sony lens card back intime as I live in NI. 

So much for early pre -orders. 

[Grimboj2]

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@Anonymous wrote:

As far as I was aware the Lens is issued via a card and you fill it in and send back to Sony. Thats what an operator told me on the phone last week. Said to make sure i filled it in and sent it back immediately as the first 2,500 into Sony get the limited stock.

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Thanks for sharing.

[Anonymous]

This is what i feared.
A friend told the the other day he has never ever received these free items with any preorder with Phones.
He went to EE in the end got a better deal and GOT the free items sent with the Phone. No voucher lottery gamble nonsense.

So i will probably goto CPW preorder on EE and get the watch, prefer the Lens but you wont even get that from O2 it seems?

[Anonymous]

"This is what i feared.
A friend told the the other day he has never ever received these free items with any preorder with Phones.
He went to EE in the end got a better deal and GOT the free items sent with the Phone. No voucher lottery gamble nonsense.

So i will probably goto CPW preorder on EE and get the watch, prefer the Lens but you wont even get that from O2 it seems?"

I have checked order and it show's it being shipped also have read the terms and conditions and yes it's a limited 2500 pre-orders but no need to send in a card:

http://www.o2.co.uk/termsandconditions/rewards/sony-xperia-z1-and-sony-qx10-smart-lens-pre-order-off...

• This Offer and in particular the supply of the Lens is strictly limited to 2,500 pre-orders and orders of the Sony Xperia™ Z1 on O2 with actual stock available dependent on stock allocated to particular stores, online and voice channels. There are 2,125 black QX10 smart lenses available and 375 white QX10 smart lenses available, however white will only be available through online & voice channels.
• The Lens will automatically be allocated to a pre-order of a handset while the specific channel has stock, after which time You can order the handset without the Lens or check availability online.
• In the event that Your pre-order and purchase is received by O2 while stock of the 2,500 Lens' is available The Lens allocated will be the same colour as the handset. Very limited stock is available of the white handsets and these will only be available in online and voice channels. In the instance that your requested Lens colour is not available, but an alternative is, the alternative will be given. While stock of the 2,500 Lens' is available a Lens will be dispatched directly to you in accordance with Your delivery instructions or will be given to you at point of purchase.
• The Lens is supplied with a warranty from the manufacturer. It is Your responsibility to contact the manufacturer or visit the manufacturer's website in order to register Your Lens for the full manufacturer's warranty. No other warranty is provided.

so it looks to me like a Lens will be shipped not a voucher - if they do trading standards could get involved as in the T&C's there's no mention of a voucher so it could be seen as miss-selling.

On another note - got the email showing it's been dispacted but no idea where it is ...

[Anonymous]

Interesting.

I wonder if there is a way to know if they still have stock though?

[Anonymous]

Just spoke with a woman on the phone from O2.

A card is actually issued with the Phone for the lens in pre orders. You go to a web address and then get the lens dispatched. So seems like it is tied to the phones on pre order.

The Z1 handset is on "Back Order" I was told, so they do not actually have the stock. They are awaiting it for the release date of 20th. Then it will be dispatched on that date. I was one of the first to sign up for the pre orders so will be one of the first dispatched. Nothing has been dispatched from O2, no matter what you hear.

So dispatch on Friday, get phone Monday/Tuesday in Northern Ireland.

On a side note, the woman I spoke to has only taken 2 orders this yesterday for the Z1, compared to 20 for the new iPhone.

Should be plenty of Lenses to go around in that case! 

The email that everyone got is from the new Refresh, automated system. Once you sign the forms online, it automatically sends out the dispatch no etc even though the phone is on pre oreder. Seems the system does not allow for phones that are not in stock... Seems like a screw up O2.

[PhoneChanger]

call up?

[Grimboj2]

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@Anonymous wrote:

The email that everyone got is from the new Refresh, automated system. Once you sign the forms online, it automatically sends out the dispatch no etc even though the phone is on pre oreder. Seems the system does not allow for phones that are not in stock... Seems like a screw up O2.

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Given that it actually made a UK Mail consignment number and added that to my order ... monumental screw up.