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WhatsApp in Germany

Iain2
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on ‎10-01-2021 21:01

on ‎10-01-2021 21:01

I use WhatsApp from my UK location mainly for messages within the UK but occasionally overseas such as Germany. A friend in Germany also is on O2 but says that it is impossible according to O2 to download WhatsApp there. Can this be possible? According to the statistics there are thousands of WhatsApp users in Germany. Is he on the "wrong" network?

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MI5
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on ‎10-01-2021 22:19

on ‎10-01-2021 22:19

@Iain2 

That would be a windows phone and unfortunately WhatsApp is not available on that device, so O2-DE are correct.

He needs to upgrade his phone wink

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Iain2
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on ‎10-01-2021 22:35

on ‎10-01-2021 22:35

It's gradually getting clearer tks.  Looks like he's going to have to get round to his local mobile shop if not locked down and get  himself an Android or iOS or Apple and just download with it.

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MI5
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‎10-01-2021 22:39 - edited ‎10-01-2021 22:41

‎10-01-2021 22:39 - edited ‎10-01-2021 22:41

Yes, that's the only way @Iain2 thumbsup

He may also be able to order a new phone off Amazon if the stores are closed.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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