cancel
Showing results for 
Search instead for 
Did you mean: 

What data to disable when going abroad

Anonymous
Not applicable

Good afternoon all. I have a Sony Xperia Z2 and I will be going to Greece soon. I will only be using WIFI with TuGo and sending the very occasional text outwith this. 

I have turned off Data Roaming but there is also an option showing for Mobile Data. Should this be turned off to and is there anything else I should do to prevent me incurring unwanted charges. I have already ensured the £1.99 per day option has been disabled. 

Thank you in advance for any help.

 

Stan

Message 1 of 9
5,356 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 150574 Posts
  • 645 Topics
  • 28682 Solutions
Registered:
No, but you said "I will only be using WIFI with TuGo and sending the very occasional text outwith this", which I read as only using tugo on wifi, not wanting to send normal sms.
You would need to turn off mobile data completely to ensure no additional charges other than the standard rates sms charge.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 4 of 9
5,344 Views
8 REPLIES 8

MI5
Level 94: Supreme
  • 150574 Posts
  • 645 Topics
  • 28682 Solutions
Registered:
I'd put the phone into airplane mode and then turn your wifi on.
That way, only Tugo and wifi will be used and nothing on phone side at all.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 9
5,355 Views

Anonymous
Not applicable

Would I still be able to send a text if I was somewhere with no WIFI?

Message 3 of 9
5,353 Views

MI5
Level 94: Supreme
  • 150574 Posts
  • 645 Topics
  • 28682 Solutions
Registered:
No, but you said "I will only be using WIFI with TuGo and sending the very occasional text outwith this", which I read as only using tugo on wifi, not wanting to send normal sms.
You would need to turn off mobile data completely to ensure no additional charges other than the standard rates sms charge.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 9
5,345 Views

jonsie
Level 94: Supreme
  • 94897 Posts
  • 611 Topics
  • 7084 Solutions
Registered:

If you don't want to use flight mode just make sure moble data is set to off.

Message 5 of 9
5,342 Views

Anonymous
Not applicable

Sorry for the misunderstanding. I'm one of the older generation so easily confused by all this at times. I will probably be travelling to places with no wifi but I will only be sending one or two texts a day to let others know I'm okay. I'll make sure both data roaming and mobile data are disabled. 

Thank you for your help. 

 

Stan

Message 6 of 9
5,341 Views

jonsie
Level 94: Supreme
  • 94897 Posts
  • 611 Topics
  • 7084 Solutions
Registered:

If you are only sending the odd sms you really need to opt out of O2 Travel otherwise you will be charged £1.99 per day.

 

EDIT : Rereading I see you have already done so

Message 7 of 9
5,333 Views

MI5
Level 94: Supreme
  • 150574 Posts
  • 645 Topics
  • 28682 Solutions
Registered:
No problem Stan - enjoy your holiday :slight_smile:
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 8 of 9
5,331 Views

Anonymous
Not applicable

Thanks 

 

Stan

Message 9 of 9
5,329 Views