Voicemail pin

[Anonymous]

Hello,I am unable to access voicemail.Pin was set to default by O2 to rectify this.Have a new sim too.When asked to enter a new pin I am told incorrect and hangs up. Mike.

[MI5]

Default is 8705
http://community.o2.co.uk/t5/Other-Products-Services/All-you-need-to-know-about-O2-Voicemail-901/m-p...

[Anonymous]

Yes,have entered this and told incorrect?

[MI5]

I guess they didn't reset it then.
Call them again.

Not sure if this still works, but:

Text: “reset” or “RESET” to 802901.

 You will then receive a text back which has a random 5 digit number. Then dial 901 – where you will be asked to enter the random 5 digit number from the text.

You'll then be asked to enter a new PIN. Anything between 4 and 10 digits can be used except for 8705.

[Anonymous]

Have turned voicemail off,then on.Message says pin is set to default,enter new 4 to 10 letter pin followed by hash.Always says incorrect.

[Anonymous]

Have triedText reset .No answer.Voicemail says pin is set to default.

[MI5 · Accepted solution]

As it sounds like an account issue, only cs can help further I'm afraid mate.

[Anonymous]

Thanks anyway.

[MI5]

Hope they can fix it for you.