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Using / Loosing small amounts of data daily

Anonymous
Not applicable

on ‎17-07-2018 06:59

on ‎17-07-2018 06:59

Xperia 1L 

New data for the month recently started

Small amounts of data being used daily off monthly allowance ... ... ... as far as I'm aware I've been using WiFi because the fan symbol shows on my phone's home screen

 

Is this because I use emoji in text messages?

I am just curious ... = ... it won't stop me using emoji ... = ... texting is only 1 way I communicate with friends / family

I do use Messenger ... I was on WhatsApp on my pevious phone but didn't use it & arn't going to use it now

 

Thank you 

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MI5
Level 94: Supreme
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on ‎17-07-2018 07:48

on ‎17-07-2018 07:48

No, nothing to do with emojis.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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gmarkj
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on ‎17-07-2018 08:12

on ‎17-07-2018 08:12

Does it show under settings what is using the data?

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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Anonymous
Not applicable
In response to gmarkj

on ‎17-07-2018 09:01

on ‎17-07-2018 09:01

Data saver is off

Mobile data is on

 

491.83MB ... 25 days left on Pay Monthly ... plenty of data for me unless like last month when playing with new phone in pub forgot all about signing in to pub's WiFi ... so ... all data used up very quickly 

 

I do try to only use WiFi when fan symbol is showing at top of home screen - lesson learned from above activity last month

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paulbacon
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‎18-07-2018 19:27 - edited ‎18-07-2018 19:28

‎18-07-2018 19:27 - edited ‎18-07-2018 19:28

Turn data off when on wifi, you can still make calls/send texts without it on

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Anonymous
Not applicable
In response to paulbacon

on ‎19-07-2018 06:06

on ‎19-07-2018 06:06

@paulbacon wrote:

Turn data off when on wifi, you can still make calls/send texts without it on

Thank you @paulbacon smiling

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