on 10-03-2019 06:45
Solved! Go to Solution.
on 10-03-2019 10:04
@Jez if you tap the edit option in your MyO2 you can change the phone type yourself but as the system uses the IMEI number to unlatch you would probably be better to use the manual form and make sure you accurately enter your phone and contract details
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
on 11-03-2019 09:34
Good morning @Jez , all the info above should help you get this sorted, but if you need any further help do give us a shout.
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