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Unfreeze (MCK) Code

lupi
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hello,

 

I am in the process of unlocking my handset to continue using it with a different provide. But it seems I have put the wrong code in too many times when trying to unlock my handset and now believe I need an Unfreeze (MCK) Code instead.

 

Is someone able to help me access this?

 

Many thanks,

LP

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TheresaV
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Good morning @lupi! Of couse, I will message you privately as I need a few more details to request the code!

 

Thanks for the tag @MI5 smiling

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MI5
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@Martin-O2 @LukasB or @TheresaV can help but they won't be on until next week.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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lupi
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Thanks, that's great to know
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MI5
Level 94: Supreme
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You're welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 4 of 12
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lupi
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Morning!

Are any of @Martin-O2 @LukasB or @TheresaV around today and have time to help out with getting an unfreeze MCK code?

 

Best wishes

LP

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TheresaV
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Good morning @lupi! Of couse, I will message you privately as I need a few more details to request the code!

 

Thanks for the tag @MI5 smiling

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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Roby
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so tried 02 and Samsung and neither will help! one says it should be to other to provide the code.

Or you can pay £15+ to get the code from some online services! but why should I pay to unlock a phone that is mine I wonder?

 

thanks

 

Roby

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jonsie
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Sometimes, just sometimes, it may be worth the cost.

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Roby
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why would I have to pay to ubnlock a phone that I own?

It is not the money it is the principle. I have renewed the contract with O2, I have a new phone and I own the old phone, who is managing these codes? O2 or the manufacturer?

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Owens
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Morning!

Are any of @Martin-O2 @LukasB or @TheresaV around today and have time to help out with getting an unfreeze MCK code? 

Regards

Owens.

Message 10 of 12
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