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UNBAR specific CALLS

Regine
Level 1: Joiner
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Registered:

I have a Samsung Galaxy J6 and some calls that I wish to dial are blocked or barred.

I try to contact people in Barcelona and receive the message 'you cannot make outgoing calls while call barring is on'. 

I was able to call these people before but cannot now. I have not set any call barring myself.

How do I turn off call barring for these contacts/calls ?

Thanks.

Regine. 

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MI5
Level 94: Supreme
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Registered:

@Regine 

You'll need to call customer service to check for any bars on your account..
Numbers here Guide: Coronavirus Community Help and Support 
When it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.
8.00am is the best time to call if you can.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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madasaf1sh
Level 56: Guvnor
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Registered:

@Regine 

 

This might help

 

https://www.techbone.net/samsung/user-manual/call-barring

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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MI5
Level 94: Supreme
  • 122226 Posts
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Registered:

@Regine 

You'll need to call customer service to check for any bars on your account..
Numbers here Guide: Coronavirus Community Help and Support 
When it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.
8.00am is the best time to call if you can.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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Regine
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Thanks very much. I tried. Unfortunately my phone thinks that nothing is barred.

Regine

Message 4 of 6
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Regine
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Thanks very much. I will phone them tomorrow morning at 8.00am as advised.  Regine. 

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MI5
Level 94: Supreme
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Registered:

You're welcome @Regine 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 6 of 6
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