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Can't send texts to ONE number

TiredSquirrel
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‎11-06-2020 16:58 - edited ‎11-06-2020 17:14

‎11-06-2020 16:58 - edited ‎11-06-2020 17:14

So for a few days I have not been able to send text messages to a specific person. I can call them, retreive calls and texts but just cant send a text to them.

 

I have a Huwaei P20 Pro (Android version 9). 

 

Tried clearing cache, disabling messages app, deleting and readding number. Nothing works.

 

Would appreciate some help. Thanks :slight_smile:

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MI5
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‎11-06-2020 17:46

‎11-06-2020 17:46

@TiredSquirrel 

Get them to check if they have accidentally blocked your number in their text app.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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TiredSquirrel
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‎11-06-2020 17:47

‎11-06-2020 17:47

But I can still call them, it's just texts and they havent blocked me

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MI5
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‎11-06-2020 17:48

‎11-06-2020 17:48

@TiredSquirrel 

That's why I said " in their text app"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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TiredSquirrel
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‎11-06-2020 17:49

‎11-06-2020 17:49

Yeah, but as I said, they have not

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MI5
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‎11-06-2020 17:51

‎11-06-2020 17:51

Ok, no other explanation but if you're sure that must be correct.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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