Top-Up Card problems

[Anonymous]

Just got my Sony Xperia for my birthday and we bought it on Payasyougo and paid £10 for a Top-Up. It tells me to call 248 on my phone so I did that and this voice comes on telling me to enter the 16 digit code on the reverse of the card starting with 8944. Where do I type this in?? I'm in a call so where do I type the code into? Also, (not including the 8944) my code is 15 numbers not 16, does this matter? 

[perksie · Accepted solution]

You use the dialling keypad on the phone, it should accept the number of digits that you have.

[Anonymous]

Dialling keypad?? Where do you find that?

[jonsie]

Just press the phone symbol and then the keypad symbol.

[Anonymous]

Okay just got it working, thanks both of you!

[jonsie]

Nice one

[perksie]

Well done!

[Anonymous]

I am receiving 7 replies from all friends that I sent New Year texts to on New years eve I am still getting texts from 2 and that makes 20 each.I got a text from my brother 4 times today. I give up.Any ideas

[perksie]

Nothing to do with top up card problems then, I've asked for this post be moved to a new thread?

Have you tried cleaning the sim?

Give O2 a ring they can either send out a new sim card or restart your connection.