This cannot help me solve my issues I need to speak to someone
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on 26-05-2020 15:04 - last edited on 29-05-2020 16:13 by Marjo
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on 26-05-2020 15:04 - last edited on 29-05-2020 16:13 by Marjo
I have added a pay as you go to my account for my husband when we activated it it put all my contacts from my phone onto his surely this isn't correct????? I would like to speak to someone who can advise me but this seems impossible.!!!!!!!!!!!
[Edit: topic title clarified]
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on 26-05-2020 15:15
That can only happen if he used your email to log into his phone @Christopher1980
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on 26-05-2020 15:16
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on 26-05-2020 15:16
If you need to call use any of these numbers
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on 26-05-2020 15:28
How can I change this so that both myself and my husband can have separate email accounts? Surely if I change it on my account to a new address wouldn't lose all my contacts.
As both mine and my husbands on on my account it seems that we need 2 email address but obviously my account is set up with mine only???????
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on 27-05-2020 09:39
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on 27-05-2020 09:39
If you log out on the phone you want to change, then use the second email address to log in it should bring in those contacts.
Could it be that you share many of the same contacts?
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here

