Text Messages not always getting through

[Anonymous]

Hi,

I seem not to be getting all my text messages, I now have 4 people (on different networks) where text messages simply do not always come through, sometimes they do and sometimes they don't. I have flagged this issue already and had a new sim but it is still happening. I know of someone else having the same issue with O2, why? 

If this does not get sorted I will simply leave O2 as soon as possible, I have been with you for around 10 years.

[MI5]

Who do you think you are addressing on here?

[Anonymous · Accepted solution]

If you are looking for a reply from O2 here you won't unfortuntely.

This is a customer forum full of customers just like yourself. We can only advise here.

Sometimes due to network clogging due to high usage texts sometimes take a while to come through. 24 Hours is what the networks say should be the maximum time.

Sometimes a simple on/off if you know you are missing a text is enough to jog the network into pushing all the texts that are stored to you phone.

[Anonymous]

Do you get this at new year as well because that happens then that they take ages as everyone is sending at the same time