Spend cap

[Pipstop78]

Don't remember putting a spend cap on phone just had a text message from 02 but the thing is they blocked it all off for me that I can't make outside calls to premium numbers etc 

[jonsie · Accepted solution]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

Guide: Spend Caps & Charge to Mobile on O2 

[PhoneChanger]

Just be sure you check you charges on MyO2 before you get the cap lifted or removed, its there usually (at your request) to prevent you from being able to have a substantial bill, so make sure you're happy with it and can afford it before having it removed.