Solved: Sim Swap for change of tariff only??

Anonymous · ‎12-08-2016

Hey Everyone,

I changed my pay monthly tariff and received a new sim. do I need to switch it out with my old one even though the old one works with the new tariff?? FYI I haven't changed my phone just the tariff

Thanks

Eihei

Bambino · ‎12-08-2016

Hello @Anonymous. No need to change anything. You can just keep the new sim as a backup should you ever need to swap.

I DO NOT WORK FOR O2

View solution in original post

Bambino · ‎12-08-2016

Hello @Anonymous. No need to change anything. You can just keep the new sim as a backup should you ever need to swap.

I DO NOT WORK FOR O2

Anonymous · ‎12-08-2016

Thank you so much! The guy i spoke to on the phone when I changed tariffs had said something about it giving me faster connection but i'm already on 4G. Didn't seem like there was any good reason to swap it

MI5 · ‎12-08-2016

He maybe didn't know you already had a 4g sim.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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jonsie · ‎12-08-2016

Just keep the sim as a spare in case you need it in the future. I would, with respect, advise ou to call 202 for account issues....

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎15-08-2016

It isn't really an account 'issue' to be fair.

O2

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