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Sim Swap for change of tariff only??

Anonymous
Not applicable

Hey Everyone, 

 

I changed my pay monthly tariff and received a new sim. do I need to switch it out with my old one even though the old one works with the new tariff?? FYI I haven't changed my phone just the tariff

 

Thanks 

Eihei

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Bambino
Level 86: Prestigious
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Hello @Anonymous. No need to change anything. You can just keep the new sim as a backup should you ever need to swap.

I DO NOT WORK FOR O2



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Bambino
Level 86: Prestigious
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Hello @Anonymous. No need to change anything. You can just keep the new sim as a backup should you ever need to swap.

I DO NOT WORK FOR O2



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Anonymous
Not applicable

Thank you so much! The guy i spoke to on the phone when I changed tariffs had said something about it giving me faster connection but i'm already on 4G. Didn't seem like there was any good reason to swap it slight_smile Thanks!

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MI5
Level 94: Supreme
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He maybe didn't know you already had a 4g sim.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
Level 94: Supreme
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Just keep the sim as a spare in case you need it in the future. I would, with respect, advise ou to call 202 for account issues....

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Anonymous
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It isn't really an account 'issue' to be fair.
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