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Sd card

Yorky37
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I have a Samsung J3 2016 phone which will not give me the option of moving data to the sd card.Any ideas please.

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MI5
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Storage to SD Card - Samsung Galaxy J3 V / J3 (2016)
From a Home screen, navigate: Apps Apps icon > Samsung folder Samsung folder icon > My Files.
Note These instructions apply to Standard mode only.
Select an option (e.g., Images, Audio, etc.).
Tap MORE (located in the upper-right).
Tap Edit then tap the desired file(s).
Note Selected when a check mark Check mark is present.
Note Tap All (located in the upper-left) to copy all files.
Tap MORE.
Tap Move.
Tap SD card.
Navigate to the preferred folder then tap DONE (located in the upper-right).
https://www.verizonwireless.com/support/knowledge-base-204547/
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 120736 Posts
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  • 18201 Solutions
Registered:
Any help?
Storage to SD Card - Samsung Galaxy J3 V / J3 (2016)
From a Home screen, navigate: Apps Apps icon > Samsung folder Samsung folder icon > My Files.
Note These instructions apply to Standard mode only.
Select an option (e.g., Images, Audio, etc.).
Tap MORE (located in the upper-right).
Tap Edit then tap the desired file(s).
Note Selected when a check mark Check mark is present.
Note Tap All (located in the upper-left) to copy all files.
Tap MORE.
Tap Move.
Tap SD card.
Navigate to the preferred folder then tap DONE (located in the upper-right).
https://www.verizonwireless.com/support/knowledge-base-204547/
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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Marjo
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Good morning @Yorky37 welcome to our forum! smiling Any help from the info posted above by @MI5? Let us know if it worked for you or if you're still struggling with it!

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HilaryUK
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Thank you so much for this info. I have been trying for a year (!) to move things to SD card and this is the first time anything has worked. I have no idea why this is so straightforward yet I missed it. I thought my trouble was that the phone number on my SD card is not the number on my phone, which I cannot understand either.

Thanks again.

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Marjo
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Glad to hear @MI5's info above helped you too @HilaryUK! Thanks for letting us know and lovely to see you again on the community! slight_smile

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? See if the My O2 how-to guide will help


If you'd like to take part, why not register? slight_smile
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