Samsung s6

Ransommecrawler · ‎11-10-2017

Hi all my s6 will let me make calls and texts but wont let me recive calls and texts spent 2 hours in local 02 shop no better . My fone is fine and when trie sim in spare fone its the same the shop issued me with a brand new sim card but again still the same any ideas anyone ?

MI5 · ‎11-10-2017

It will be an account issue so you need to call customer service on 202 and get them to sort it for you.
If you have recently ported your number in, it could be a split port which customer service can also fix for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Martin-O2 · ‎13-10-2017

Hello @Ransommecrawler can you give us an update on this? Did customer service find out what was going on with your incoming texts?

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