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Samsung android m update

Anonymous
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Just wondering what the criteria is for upgrades dropping onto the phones. Reports are showing some with Samsung s6 have received the software upgrade. The majority of people haven't.  Any idea of the hold up. I'm impatient when it comes to these sort of things ๐Ÿ˜

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Message 1 of 23
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MI5
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Any Nexus device will obviously get updates first.
All others require manufacturer dev time and network adjustments where applicable.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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Message 11 of 23
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Anonymous
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That's why I said that my nexus was linked with Google. I used to work for a major retailer on the technical side so I'm aware of how it works to some extent but for something to have been released for 12 days and not everyone has it yet is getting close to ludicrous. The power of android will reach s6 via o2 only after the promotion of the s7 has died down. Maximise sales in the new venture before upgrading the old. That's how it works.
Message 12 of 23
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MI5
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Yes, you could well be correct.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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Message 13 of 23
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Anonymous
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I have just updated my Samsung S6 so this should be out to most models now 

Message 14 of 23
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Anonymous
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i'm still waiting on the update, personally... my serial number must *really* be down the pecking order this time...

when the 5.X updates came out i almost always got them early on.

Message 15 of 23
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Cleoriff
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My other half got his yesterday though he didn't get his S6 from O2. It is a 'generic' sim free model. I doubt you will have to wait much longer @Anonymous. I hope not anyway...

Veritas Numquam Perit

Girl in a jacket
Message 16 of 23
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MI5
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All UK updates for generic and O2 phones have been released, so everyone should get it any time now.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 17 of 23
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Anonymous
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I rang o2 and they told me that a few days ago. I wait in vain.....it's made a significant improvement to my nexus tablet. Increase in speed and what it allows you to block on terms of what app can get access to what.
Message 18 of 23
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Paul112
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I need my marshmallow now pretty please...
Message 19 of 23
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MI5
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I'll get on to it now wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 20 of 23
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