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Level 3: Thinker
Posts: 53
Registered: ‎18-04-2013

Re: Samsung S8 Oreo update

Easy enough to do? I know it can't be discussed here. Used to do it all the time with my older HTC desire, sensation and one m7.
Level 4: Observant
Posts: 38
Registered: ‎01-11-2013

Re: Samsung S8 Oreo update

@Pittnuma BTU is the official UK firmware without any network tweaks (like O2 are going now).
Level 4: Observant
Posts: 38
Registered: ‎01-11-2013

Re: Samsung S8 Oreo update

@djlukew very easy with Odin software, loads of guides on the web. XDA Developers have a lot of info.
Level 1: Joiner
Posts: 3
Registered: ‎17-04-2015

Re: Samsung S8 Oreo update

Hi, I too got fed up with waiting and flashed BTU a few days ago. Needless to say, I've had no reduction in network functionality or reliability issues. Just make sure you back up using the Smart Switch app first.
Level 3: Thinker
Posts: 34
Registered: ‎03-04-2015

Re: Samsung S8 Oreo update

So I got a call back from customer services today. Initially got the usual 'we have no updates' speech but when I pressed for information I was told by the agent he had been informed by the O2 gurus the update was released on 16th March and I could confirm this myself by checking on the android authority page. This was clearly false information, perhaps given to get me off the phone so he could close the case, unbelievable. I'm now going to have to raise a fresh case. What sort of people are O2 employing?!
Level 2: Apprentice
Posts: 11
Registered: ‎14-01-2016

Re: Samsung S8 Oreo update

Come in N O2 your time is up....
Level 1: Joiner
Posts: 1
Registered: ‎26-03-2018

Re: Samsung S8 Oreo update

This is taking far too long now, surely all they need to check is 4G working ok then testing calls & data. So difficult to understand when coming out for an iPhone? New OS works for all!? Plus im still on November 17 security patch?
Level 3: Thinker
Posts: 34
Registered: ‎03-04-2015

Re: Samsung S8 Oreo update

Been waiting since Saturday for an update and have been chasing for this again all day. Someone on this thread said O2 customer service was good. Really? That's not been my experience!
Posts: 88,515
Topics: 533
Solutions: 11,466
Registered: ‎04-04-2012

Re: Samsung S8 Oreo update

You'll actually not get any different answers from customer service than you are getting off here.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Level 4: Observant
Posts: 38
Registered: ‎01-11-2013

Re: Samsung S8 Oreo update


@Chris_Kwrote:

 


I don't have an ETA but would recommend checking back next week - hopefully there'll be a clearer picture.


Well here we are in next week and still no sign. Would next month be too much to ask for?