Not to be churlish, as the long promised update is imminent, however I
hope some lessons have been learnt here. It's key for any customer comms
to be timely, concise and accurate. It's fair to say this whole
experience has been like pulling teeth and...
Been waiting since Saturday for an update and have been chasing for this
again all day. Someone on this thread said O2 customer service was good.
Really? That's not been my experience!
