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Level 1: Joiner
Posts: 9
Registered: ‎26-03-2018

Re: Samsung S8 Oreo update

Thanks all, that worked fine! Gone on XEU but works fine and people say it's pretty much the same as BTU? I'm on GiffGaff so don't need the extra O2 apps and can now set the correct voicemail!

Posts: 87,588
Topics: 530
Solutions: 11,157
Registered: ‎04-04-2012

Re: Samsung S8 Oreo update

The general consensus is:
BTU firmware is on phones that come directly from Samsung (unbranded)
XEU firmware is on Sim Free handsets that are generic (unbranded) but not from Samsung.
So no difference in real terms.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Level 1: Joiner
Posts: 9
Registered: ‎26-03-2018

Re: Samsung S8 Oreo update

Thanks again for the quick informative replies. Hopefully the wait isn't much longer for the O2 Oreo release!!

O2 Social Media Team
Posts: 1,256
Registered: ‎27-11-2013

Re: Samsung S8 Oreo update

[ Edited ]

Update 29 March: Great news - the S8 and Note 8 Oreo updates are now live. If you have an O2 device these should be available to you now. If you got your device from Carphone Warehouse, you're on an 'open market device' - these are not managed by us, but by Samsung directly, but should hopefully be available soon.

I have an update, and it's good news for S8 and Note 8 customers! yahoo

After testing a new S8 build that fixed the issues we discovered during our testing, we're happy to let everyone know that we have today sent our approvals to Samsung and the software is now with them to 'push the button' to release to O2 handsets. Typically this happens within around a week or so, but we are doing what we can to expedite this, so eyes peeled over the coming days.

Note: It's possible that the Note 8 and S8 updates may 'go live' at different times so if you're a Note 8 owner and see an S8 owner get it first (or vice versa), this can happen - but there shouldn't be much of a gap.

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Posts: 71,585
Topics: 677
Registered: ‎14-01-2013

Re: Samsung S8 Oreo update

Good news @Chris_K

*The Game Is On*


Level 1: Joiner
Posts: 16
Registered: ‎22-02-2018

Re: Samsung S8 Oreo update

Thanks for the update @Chris_K. Looking forward to it.
Level 3: Thinker
Posts: 43
Registered: ‎18-10-2012

Re: Samsung S8 Oreo update

About time. Almost gave up hope ever seeing my S8 update to oreo this year.
Posts: 69,799
Topics: 547
Solutions: 3,411
Registered: ‎04-01-2009

Re: Samsung S8 Oreo update

Thank you for your patience 😂😂

Level 3: Thinker
Posts: 43
Registered: ‎18-10-2012

Re: Samsung S8 Oreo update

Even the note8 on AT&T has gotten oreo before us. I give up. It is official,O2 IS the slowest network on the planet.
Level 2: Apprentice
Posts: 11
Registered: ‎14-01-2016

Re: Samsung S8 Oreo update

Wow takes a week to push a button Smiley Wink

Thanks for the update on the release, has not changed my views on this experience, it's my 1st and last Samsung with O2, the update process is appalling, so is the lack of communication to O2 customers.