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Good morning @biddy79uk, and welcome to the community 
As you can see above, we'd love to help but would need some more info on your issue in order to so, when you have some time make sure to come back and tell us more!
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!
If you'd like to take part, why not register?
