Samsung Galaxy S10 PIN not recognised

[SazzyB50]

Last night my S10 stopped accepting my PIN to unlock it. I know it is the correct PIN. Any ideas on what to do ? I really don't want to have to do a factory reset and my Find my phone can't find it and my Google Account password that it is linked to isn't working either

Any tips, gratefully received

thanks - Sarah

[Cleoriff]

@SazzyB50 

Give Samsung a call to see if they can help https://www.samsung.com/uk/smartphones/ 

[madasaf1sh]

@SazzyB50

Have you tried googles Find my Phone rather than the Samsung Version

https://google.com/android/find

If not then try a reboot, if this doesn't work then follow the guide from Samsung

https://www.samsung.com/uk/support/mobile-devices/i-cant-unlock-my-device/

[TJ4014]

Did you get any help? I have same problem.

[Oxonian]

@TJ4014 

Could I suggest that you start a new thread and clearly set-out your problem therein please ? 

You have not received a reply because you have posted onto the end of a thread that was last active nearly three years ago.