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Samsung Galaxy S10 PIN not recognised

SazzyB50
Level 1: Joiner
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Last night my S10 stopped accepting my PIN to unlock it. I know it is the correct PIN. Any ideas on what to do ? I really don't want to have to do a factory reset and my Find my phone can't find it and my Google Account password that it is linked to isn't working either

Any tips, gratefully received

thanks - Sarah

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Cleoriff
Level 94: Supreme
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@SazzyB50 

Give Samsung a call to see if they can help https://www.samsung.com/uk/smartphones/ 

*The Game Is On*

Girl in a jacket
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madasaf1sh
Level 56: Guvnor
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@SazzyB50

Have you tried googles Find my Phone rather than the Samsung Version

https://google.com/android/find

If not then try a reboot, if this doesn't work then follow the guide from Samsung

https://www.samsung.com/uk/support/mobile-devices/i-cant-unlock-my-device/
Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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