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Samsung A54 screen won't swipe

Gill10
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Noticed my Samsung A54 screen doesn't seem to work anymore & I can't turn it off to see if that resets anything (pressed button & held for 8+ seconds numerous times but nothing happens).
Has anyone had this happen to them & if so, know how to fix it?

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MI5
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@Gill10 

Swipe down from the top of the screen if you can and look at the bottom of the screen and you should have a power button symbol. Tap this and you should get a power off or restart option.

Otherwise, just let the battery run down.

If still no luck, contact Samsung for help Help & Contact | Samsung United Kingdom

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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Registered:

@Gill10 

Swipe down from the top of the screen if you can and look at the bottom of the screen and you should have a power button symbol. Tap this and you should get a power off or restart option.

Otherwise, just let the battery run down.

If still no luck, contact Samsung for help Help & Contact | Samsung United Kingdom

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Gill10
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@MI5
Cheers, it let me swipe down & the power icon appears. However, I can't tap any of the 3 power options on screen. Even the 8 second hold on power button 'fix'  doesn't work.
...Good news, left it for 30 mins & tried the 8 second power button hold again & hey presto it turned off. Then on powering up the screen function has returned :slight_smile:  

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MI5
Level 94: Supreme
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That's good news @Gill10 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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