
on 16-12-2014 06:49
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on 16-12-2014 06:49
Thank you, every single tx I've sent since getting this phone, MOTO X 3 months,still says pending whether it's been delivered or not, same with MMS, what the hell is going on? Really weird..
There's more like in about phone it doesn't show phone number, and as i said other things i can't remember early lol.
It says something like 'Radio not switched on' works fine apart from this, oh...and a crazy bill that had been regular for 3 months at about £70 monthly due to buying data bolt ons cos wifi is down, last month's bill however, check this....
£305!!?? Like, WTF? i hadn't used the phone any extra, even checked the bill, was well over but around half that?
I'll sort bill myself but if anyone can help my PENDING id be chuffed bits, cheers.
Maxed
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on 16-12-2014 09:14
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on 16-12-2014 09:14
Android doesn't do it (I've no idea why but there must be a good reason), old Nokia's, BB's and iPhones can do it and only takes a few secs if it's important enough to you to do it.
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on 16-12-2014 06:53
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on 16-12-2014 06:53
Thanks
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16-12-2014 07:02 - edited 16-12-2014 07:10
Check your tariff in your myo2 to see if another with more suitable allowances can be chosen or speak to O2 Customer Services. 202 for Contract. 4445 for PAYG. 8002 for Business. http://www.o2.co.uk/contactus
Mms depends on data connection so perhaps check your masts via -> http://status.o2.co.uk
Check your SIM card in another phone as a process of elimination.
You may also need to speak to customer services to have your account re provisioned for mms. Take into account a mms message costs 40p each so maybe look at sending these files as email or use what's app and Viber (if the other parties have them too) as examples if messages are not getting through.
Also check your messaging number to make sure that's right. -> http://www.o2.co.uk/help/phones-and-devices/text-message-settings
If it turns out to be the solely the phone then perhaps Google to see if anyone else has had issues.
Perhaps try another sms app too.
One find http://forums.androidcentral.com/verizon-fascinate/84903-pic-messages-not-sending-always-pending.htm...

on 16-12-2014 07:22
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on 16-12-2014 07:22
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on 16-12-2014 07:31
You're welcome.
Your phone number should upload in to the section you speak of as the phone reads it from the SIM card. Have you ever moved a new number to that SIM card via a port or sim swap ?
On my iPhone I have to manually input my number.
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on 16-12-2014 08:40
Hi there,
O2 doesn't support delivery reports, so can ask why you say your sms are pending?
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on 16-12-2014 08:51
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on 16-12-2014 08:51
Put your sim in an old Nokia or blackberry etc and save your number then when back in the moto it will display the number.
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on 16-12-2014 09:02
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on 16-12-2014 09:02
@MI5 wrote:
You need to put your sim in a phone that allows you to write the number to the sim. O2 don't include phone numbers on sim cards so the phone is reading a blank space.
Put your sim in an old Nokia or blackberry etc and save your number then when back in the moto it will display the number.
Ermmmm.....
"You need to put your sim in a phone that allows you to write the number to the sim".
I am never afraid to ask anything...so...what the heck does that mean please??
Veritas Numquam Perit
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on 16-12-2014 09:14
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on 16-12-2014 09:14
Android doesn't do it (I've no idea why but there must be a good reason), old Nokia's, BB's and iPhones can do it and only takes a few secs if it's important enough to you to do it.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 16-12-2014 09:18
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on 16-12-2014 09:18
Sim Swap process, if required:
Any O2 High Street Store can perform the swap in store or a person can take the SIM card home or request one via O2 Customer Services. 202 for Contract. 4445 for PAYG. 8002 for Business -> http://www.o2.co.uk/contactus
Sim Swap link -> http://swapmysim.o2.co.uk
Be sure to ask for an Account Specific Blank SIM card as Contract and Pay As You Go versions hold different information.
The Service will stop on the original SIM card which indicates the swap has started. Turning the phone Off and On , or if applicable switching airplane mode On and Off ,with the new SIM card in every 20 minutes or so will typically help the connection to settle. Regards MI5 16/12/14
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