I have a Samsung flip 3, which I got on contract with o2 in October 2021. It is a 36 month contract. Last week, the screen just started peeling away from the hinge, this has not been damaged by me in anyway and I believe is a manufacturer fault. As a result, first of all the top part of the screen stopped working, and now the whole phone is not usable, the screen is bleeding and flashing green. When I contacted o2 about this, I was told it was no longer under warranty as it is only a 12 month warranty, however, I cannot find anything at all about warranty in any of the paperwork I received with the phone. But everywhere I have looked online, through o2 and even the Samsung website says you have 2 year warranty on Samsung phones. I just think its a bit poor that I took out a 36 month contract for this phone and it hasn't even lasted 24 months, through no fault of my own. Can anyone shed some light on this? Thanks.
