Solved: SMS delivery report

Anonymous · ‎01-09-2017

Was wondering why my LG K10 phone always shows SMS messages as 'pending' even though I know they've been delivered and received? Is there any way I can change it?

I've tried *0# and this worked once but not since.

MI5 · ‎01-09-2017

O2 doesn't support delivery reports for SMS so the systems built into to some mobiles aren't compatible and can give incorrect feedback to the user.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎01-09-2017

O2 doesn't support delivery reports for SMS so the systems built into to some mobiles aren't compatible and can give incorrect feedback to the user.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

MercedesS · ‎01-09-2017

Hello @Anonymous,

As @MI5 says, the ‘delivery report’ function is not supported on the O2 network.

Do you use the *0# followed by your text message all the time? Let us know so we can try to find out moe info to see if we can help you

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