Solved: Messaging isn't responding

Anonymous · ‎23-08-2017

A

MI5 · ‎23-08-2017

Try changing your default message app to google hangouts.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎23-08-2017

Try rebooting the phone or go into app settings and clear cache and data?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎23-08-2017

How do you fix 'Messaging isn't responding' this is the app that is already installed on the phone. It gives you the option to close or wait for the app to respond.

Cleoriff · ‎23-08-2017

Hi @Anonymous Have you checked your network status?

https://status.o2.co.uk/

Veritas Numquam Perit

Anonymous · ‎23-08-2017

Hi M15, will try that again, I've done that once and after a while it appeared to work again but now it's started playing up again. I'll give it another go, thanks.

Anonymous · ‎23-08-2017

Will check the status. Thanks

MI5 · ‎23-08-2017

Let us know mate.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎23-08-2017

Hi, checked status and says it's fine, cleared cache n dated n rebooted phone but after opening up a message it freezes and brings up the isn't responding message

Anonymous · ‎23-08-2017

Cache n data

Anonymous · ‎23-08-2017

Got it working temporarily this afternoon but it's gone do da again

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