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Anonymous · ‎28-04-2017

Hello, im Victor i need unlock my samsung, i bought in london and last month i was reset this phone and now i cant use another network.

MI5 · ‎28-04-2017

Hi @Anonymous

How to unlock your phone here https://community.o2.co.uk/t5/Other-Products-and-Services/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1014131

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎28-04-2017

Hi @Anonymous

How to unlock your phone here https://community.o2.co.uk/t5/Other-Products-and-Services/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1014131

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎28-04-2017

Hi, i dont know how to unlock, but i need pay for do it?, this phone is full payed, and o2 unlocked the phone but i was reset and now i cant keep another network

MI5 · ‎28-04-2017

It's free for contract phones.
What do you mean by "I was reset" exactly?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎28-04-2017

so i need speak whit O2, but im in spain..

MI5 · ‎28-04-2017

It's free to call from abroad on your o2 phone
+44 3448090202 Free
or use the link in your MyO2 to request the unlock as long as the IMEI number matches the phone http://www.o2.co.uk/myo2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Marjo · ‎04-05-2017

Hey @Anonymous How are you doing? Did you manage to sort out your phone in the end?

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