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Roaming

Abczak
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Why my roaming isn't working in poland ?
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MI5
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@Abczak 

You may have a roaming bar on your account so contact customer services to check Guide: How to find help & contact O2 

In the meantime, try a manual network selection of a different network.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 13
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jonsie
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Message 3 of 13
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Abczak
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No more o2 slight_smile
Message 4 of 13
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jonsie
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Abczak
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No 😞 tommorow I will buy polish sum card and no more problem with o2
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jonsie
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Always the best bet but O2 should work fine in Poland. There will be either a roaming bar on the phone or the settings are wrong. Good luck anyway and enjoy your time in Poland smiling

Message 7 of 13
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MI5
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@Abczak 

Have you checked with customer services?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 8 of 13
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Abczak
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I call customer service and they say it should work. But it's still not working. Never again o2
Message 9 of 13
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MI5
Level 94: Supreme
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  • 27489 Solutions
Registered:

@Abczak 

Did you ask them to check for roaming bars and you are using Android, yes? 

Have you rebooted the phone since if they made any account changes?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 10 of 13
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