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Roaming in europe

Karel1
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Android samsung a20e
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MI5
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@Karel1 

Contract help https://community.o2.co.uk/t5/How-to-Guides/EU-Roaming-Changes-from-15th-June-2017-CONTRACT-ONLY-quo...

PAYG help https://community.o2.co.uk/t5/How-to-Guides/EU-Roaming-Changes-from-15th-June-2017-quot-PAY-AS-YOU-G...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Karel1
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Arrived in france tuesday travelled thru belgium and presently in holland.
Unable to roam...can only use wifi. Data roaming is whited out and doesn't respond when tapped.
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MI5
Level 94: Supreme
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@Karel1 

Sounds like a roaming bar on your account.

Call customer service for help Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 5
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Karel1
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Sorted....sim card wasnt selected for data roaming. Was a new phone with my old sim card and obviously not set up properly.

Thanks for yr help
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