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Recovery error

Stacey03
Level 1: Joiner
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on ‎01-03-2018 23:10

on ‎01-03-2018 23:10

How do i remove and restart my phone from an android recovery failure page
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Cleoriff
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‎01-03-2018 23:16 - edited ‎01-03-2018 23:18

‎01-03-2018 23:16 - edited ‎01-03-2018 23:18

Hi @Stacey03

Have a look at this http://www.jihosoft.com/android-recovery/fix-android-system-recovery.html

There are some fixes in there you could try...

Veritas Numquam Perit

Girl in a jacket
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MI5
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on ‎01-03-2018 23:19

on ‎01-03-2018 23:19

Depends on your phone but if you can take the battery out and wait 5 mins.
If not hold power and volume down for about 20-30 secs.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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liggerz87
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on ‎02-03-2018 11:26

on ‎02-03-2018 11:26

Mi5 wasn't it power and volume up but then again it's different on every phone on my Huawei p8 lit it's just the power button for 10 seconds
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MI5
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on ‎02-03-2018 12:07

on ‎02-03-2018 12:07

Power +up is to get into recovery mode.
Power + down is simulated battery pull for phones with fixed battery.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Martin-O2
Former Staff
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on ‎05-03-2018 14:30

on ‎05-03-2018 14:30

Hey @Stacey03 did you have any joy getting out of the recovery menu? 

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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