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Purchasing new phone when old phone broken

Clare10
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I am unable to checkout for a new phone as a code is required to verify my account; the code is sent to my current phone which is broken. Any ideas how to get around this?

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Bambino
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@Clare10 Do you have another phone you could transfer your sim card into? If not, you'll have to use Skype to call customer service in the morning Guide: Coronavirus Community Help and Support. Also remember that the O2 shops in England reopen tomorrow, if you have one nearby.

I DO NOT WORK FOR O2



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Bambino
Level 84: Resplendent
  • 22943 Posts
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Registered:

@Clare10 Do you have another phone you could transfer your sim card into? If not, you'll have to use Skype to call customer service in the morning Guide: Coronavirus Community Help and Support. Also remember that the O2 shops in England reopen tomorrow, if you have one nearby.

I DO NOT WORK FOR O2



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