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Problem with my phone

Anonymous
Not applicable
I am confused about my phone because I saw this red triangle and I think there is something wrong with my phone and I want to know what's going on
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Cleoriff
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@AnonymousHas the HTC recently had an update? I have been looking on the Android and HTC forums and this seems a common problem after an update. 

One suggestion which worked for some was...

"If a device with a red triangle and exclamation point appears, Hold Power while pressing and releasing Volume Up to continue....Follow the instructions up to "Boot to recovery mode," and when you see the red triangle, push and hold the Power button, and tap the Volume Up button once. After this you'll finally get to the menu you seek and can clear the cache"

If this doesn't work then you will need someone on here with a lot more technical expertise than me...Sorry wink

 

Veritas Numquam Perit

Girl in a jacket

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MI5
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What phone and where is the red triangle?
If you tap on it does it give you any options or help?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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Android HTC, when the red warning sign was on I pressed the screen it didn't do anything, it turned itself off and back on again
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Cleoriff
  • 127475 Posts
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Registered:

@AnonymousHas the HTC recently had an update? I have been looking on the Android and HTC forums and this seems a common problem after an update. 

One suggestion which worked for some was...

"If a device with a red triangle and exclamation point appears, Hold Power while pressing and releasing Volume Up to continue....Follow the instructions up to "Boot to recovery mode," and when you see the red triangle, push and hold the Power button, and tap the Volume Up button once. After this you'll finally get to the menu you seek and can clear the cache"

If this doesn't work then you will need someone on here with a lot more technical expertise than me...Sorry wink

 

Veritas Numquam Perit

Girl in a jacket
Message 4 of 5
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jonsie
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When you pull the top of the screen down to see the notifications what does it show against the red triangle? 

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