Pink line down screen on Samsung S7

[Andy_31]

Hello

I have noticed a line down the screen on my S7. It started off as an orange line, changed to a green line and has now changed to a pink line. After leaving my phone for a few minutes, the line seems to change colours but has now returned to a pink line again. The phone has not been dropped and has no physical damage to it. Does anyone have any ideas on what I should do?

Thanks

[MI5]

@Andy_31 

If it was me, I'd contact Samsung directly for help and diagnosis. 

https://www.samsung.com/uk/support/

[Cleoriff]

Hi @Andy_31

Some help here https://www.tomsguide.com/us/galaxy-s7-edge-pink-line-screen,news-24336.html

If it still persists then contact Samsung directly

https://www.samsung.com/uk/support/

[Andy_31]

Hi

I have tried to reset the pixels by using *#0#*but the line is still there with the red, green and blue backgrounds.

[Cleoriff]

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@Andy_31 wrote:

Hi

I have tried to reset the pixels by using *#0#*but the line is still there with the red, green and blue backgrounds.

---

@Andy_31  Have you  checked out the link I provided?

[Andy_31]

Hi

I have used the link provided and I have followed the instructions but the line is still displayed on the phone

[MI5]

Samsung will repair it under warranty, so contact them directly, not O2......

[Cleoriff]

Then Samsung is the next step @Andy_31

Best of luck and let us know how you get on...

[viridis]

Dead oled panel. do as said prior.

[Andy_31]

Hi

Does anyone know how long it will take to rectify the problem?

Thanks