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Problem
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on 24-11-2018 08:44
Re: Problem
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on 24-11-2018 08:58
Have a look at this thread and see if it helps
https://community.o2.co.uk/t5/How-to-Guides/All-you-need-to-know-about-O2-Voicemail-901/ba-p/547712
Advice about lengthening ringtone here
Hope that helps and welcome to the forum
Re: Problem
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on 24-11-2018 09:26
You need to turn off WiFi calling in your MyO2 first
Once that option has been disabled you will be able to use the short codes.
You can enable WiFi calling again if needed afterwards.
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)



Re: Problem
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on 25-11-2018 03:02
@MI5 wrote:You need to turn off WiFi calling in your MyO2 first
Once that option has been disabled you will be able to use the short codes.
You can enable WiFi calling again if needed afterwards.
Exactly that ^^^^^
Enabling wifi calling causes all the above and also simply switching voicemail on or off is impossible. O2 systems are seemingly very limited and unable to cope when new technology is introduced In my opinion a vast amount of money needs to be invested in replacing worn out systems that weren't designed for the modern world.
Re: Problem
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on 27-11-2018 10:19
How are you getting on with this one @jerseymick? Did you find the above suggestions helpful?
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? See if the My O2 how-to guide will help
If you'd like to take part, why not register?