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Pink line down screen on Samsung S7

Andy_31
Level 1: Joiner
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Hello

 

I have noticed a line down the screen on my S7. It started off as an orange line, changed to a green line and has now changed to a pink line. After leaving my phone for a few minutes, the line seems to change colours but has now returned to a pink line again. The phone has not been dropped and has no physical damage to it. Does anyone have any ideas on what I should do?

 

Thanks

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MI5
Level 94: Supreme
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@Andy_31 

If it was me, I'd contact Samsung directly for help and diagnosis. 

https://www.samsung.com/uk/support/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Cleoriff
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Hi @Andy_31

Some help here https://www.tomsguide.com/us/galaxy-s7-edge-pink-line-screen,news-24336.html

If it still persists then contact Samsung directly

https://www.samsung.com/uk/support/

Veritas Numquam Perit

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Andy_31
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Hi

 

I have tried to reset the pixels by using *#0#*but the line is still there with the red, green and blue backgrounds.

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Cleoriff
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@Andy_31 wrote:

Hi

 

I have tried to reset the pixels by using *#0#*but the line is still there with the red, green and blue backgrounds.


@Andy_31  Have you  checked out the link I provided?

Veritas Numquam Perit

Girl in a jacket
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Andy_31
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Hi

 

I have used the link provided and I have followed the instructions but the line is still displayed on the phone

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MI5
Level 94: Supreme
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Samsung will repair it under warranty, so contact them directly, not O2......
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Cleoriff
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Then Samsung is the next step @Andy_31

Best of luck and let us know how you get on...

Veritas Numquam Perit

Girl in a jacket
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viridis
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Dead oled panel. do as said prior.
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Andy_31
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Hi

 

Does anyone know how long it will take to rectify the problem?

 

Thanks

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