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Phone wont charge

Anonymous
Not applicable

My boyfriend has got a HTC desire(i think) and it doesn't seem to want to charge,he will leave it on all night and it will still be on like 10% battery.I know the light comes on which mean's it's charging but nothing.Can someone tell me what's up with it please?

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Anonymous
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Try a new battery first if that doesn't work, send it directly to htc for repair, don't send it to o2's repair service

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MI5
Level 94: Supreme
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Faulty battery? Faulty charger? Faulty phone ? You need to try a different charger then a different battery then if still no good send phone in for repair....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
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I know he has tried different charger's and he has had his phone for ages but all of a sudden it has started doing that,would it be worth buying a new battery to see?
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Anonymous
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Try a new battery first if that doesn't work, send it directly to htc for repair, don't send it to o2's repair service

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Anonymous
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he has only got this HTC cos his Iphone broke,so he doesn't want to spend a lot of money sending it to get repaired.But thank you,i will tell tell him to try a new battery.
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