cancel
Showing results for 
Search instead for 
Did you mean: 

Phone won't send internation text messages

Anonymous
Not applicable

I have a OnePlusTwo Android phone that won't allow me to send international text messages. I get an error message saying "Can't send your message on SIM1. Error code 8". Very helpful. No trace on web of that error code. I have two SIM sllots but only use one of them. I have a feeling that fault lies with 02 maybe getting cnfused about an  old SIM card. It's very frustrating as I am stuck out in Hungary unable to contact people. Any suggestions?

Message 1 of 3
2,365 Views
2 REPLIES 2

MI5
Level 94: Supreme
  • 128168 Posts
  • 614 Topics
  • 22505 Solutions
Registered:
Are you on PAYG and if so do you have credit as it will cost you to send international texts......
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 3
2,356 Views

Martin-O2
Community Manager
Community Manager
  • 8011 Posts
  • 750 Topics
  • 93 Solutions
Registered:

Hey @Anonymous can you give us an update on your issue? 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
signature

Message 3 of 3
2,310 Views