Hi everyone, Welcome to the Android board! If you have an Android device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a pu...
I am upgrading fom a Samsung Galaxy Core Prime to Galaxy s7. All data has been transferred by SmartSwitch and is backed up on my PC. The new device will not connect to the network. I have been through the checklist on O2 Help but it still will not co...
Hi I had a new Blackberry Keyone in May. On July 14th the screen fell out of the phone - an issue that seems to be a problem for many Keyone users. There was no dropping of the phone or anything to cause it. The screen literally fell out into my hand...
I topped up my pay as you go o2 account to make sure I had £15 of credit to cover the unatch/unlock fee using £12 in rewards and a further £10 using web top-up. I checked my balance using the o2 app before submitting an unlock request, which was £22....
I'm receiving iMessages, and others are getting my texts but I'm not receiving any.I've tried resetting the network, tried the *#5005 option but nothing is working, I really don't want my phone to be sent off for repair, any ideas?
My wife's old faithful - she is 75 and the phone not much younger...! - Samsung got stuck in the washing machine. Left in her trouser pocket...! Well, the phone's a write-off but the O2 Sim, of course, normally survives anything. Anyway, she bought a...
I have a new Samsung A3 , (last week) & have an appointment with the guru, Is there a charge for this meeting I did not ask for a meeting but was offered one so took it. Thanks
I'm getting conflicting information when I use Smart Switch and the devices internal update feature. Smart switch asks me to update, (2.8gb) which I do. Then afterwards I try the S8's internal Software update, It then downloads and installs a 108mb f...
I'm having a problem with the bottom mic, it's not working
I am trying to claim my free Samsung Convertible Wireless Charger as I purchase a Samsung Galaxy S8+ on the 28/07/2017. The site Samsung.com/uk/O2wirelesscharger keeps appearing as unavailable. Please can anyone advise?
Hi My samsung S4 has got the black screen of death. It's happened before, but managed to bring it back to life. But this time, no matter what I do it won't come back to life. I have pressed the home key for 15 seconds, I have pressed the home key and...
