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Phone / Google acc

James98
Level 1: Joiner
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on ‎17-02-2019 06:12

on ‎17-02-2019 06:12

So I had issues with my note 9 package as it was sat loading for nearly half a hour so i decided i would try clear the cache to no avail. I then tried the factory reset and now Google no longer recognises this is the device I used.
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Bambino
Level 86: Prestigious
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on ‎17-02-2019 06:41

on ‎17-02-2019 06:41

@James98 See if anything here helps: https://www.google.com/search?q=Google+no+longer+recognises+device&ie=utf-8&oe=utf-8&aq=t

I DO NOT WORK FOR O2



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MI5
Level 94: Supreme
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on ‎17-02-2019 11:10

on ‎17-02-2019 11:10

@James98 can you give a bit more detail please?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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EmilieT
Former Staff
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on ‎22-02-2019 10:55

on ‎22-02-2019 10:55

Hey @James98, and welcome to the forum Wave

How are you getting on with this? Did the link above help, and if not could you tell us a bit more about what's going on so we can advise further?

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
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