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Payment Account No: (edited)

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Anonymous
Not applicable

on ‎28-01-2014 12:39 - last edited on ‎28-01-2014 12:43 by

on ‎28-01-2014 12:39 - last edited on ‎28-01-2014 12:43 by

Hello (edited)

I am not able to pay the outstanding amount £46,52 online. I have tried serveral times. I have also tried to communicate to you that we have a new bankaccount and that the direct debit have to be taken from that account now. I would like to attaced the letter I sent You 12.11.2013, but I cant find the way to attach dokument here.. The main text in the letter is:

"Account number . Bill for mobile (edited) + (edited)

We have a direct debit agreement with you on our bank account (edited) in RBS.

We are now changing our bank to DNB Bank ASA London Branch. Please cancel the previous direct debit agreement and apply for a new with us on account number (edited)"


Reg.

Terje

 

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perksie
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‎28-01-2014 12:47 - edited ‎28-01-2014 12:57

‎28-01-2014 12:47 - edited ‎28-01-2014 12:57

You cannot make changes to your account here, there is no security and no O2 staff to do this.

 

Why didn't the bank you're moving to transfer all your direct debits as they are required to do?

 

http://www.bacs.co.uk/Bacs/Businesses/DirectDebit/PayingBy/Pages/ChangingBanks.aspx

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

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MI5
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on ‎28-01-2014 12:41 - last edited on ‎28-01-2014 12:43 by

on ‎28-01-2014 12:41 - last edited on ‎28-01-2014 12:43 by

This forum is public so it's not advisable to post all your personal details.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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perksie
Level 69: Guiding Light
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‎28-01-2014 12:47 - edited ‎28-01-2014 12:57

‎28-01-2014 12:47 - edited ‎28-01-2014 12:57

You cannot make changes to your account here, there is no security and no O2 staff to do this.

 

Why didn't the bank you're moving to transfer all your direct debits as they are required to do?

 

http://www.bacs.co.uk/Bacs/Businesses/DirectDebit/PayingBy/Pages/ChangingBanks.aspx

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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