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Helen1969
Level 1: Joiner
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Hi I've just ordered an xbox series x and the £50 upfront payment has been taken from my account twice will one of these payments be refunded?

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pgn
Level 77: Grand Master
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We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this, @Helen1969.

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pgn
Level 77: Grand Master
  • 39880 Posts
  • 245 Topics
  • 1797 Solutions
Registered:

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this, @Helen1969.

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