Solved: Re: Number migrate

Anonymous · ‎29-08-2016

Has anyone had to wait as long as 5 days to get a number migrate?

jonsie · ‎29-08-2016

Normally migration is done in 24 hours but if you are talking about porting a number then yes it can take that long. You would normally get a text telling you the date of the port.

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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jonsie · ‎29-08-2016

Normally migration is done in 24 hours but if you are talking about porting a number then yes it can take that long. You would normally get a text telling you the date of the port.

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎29-08-2016

Yes, I've had one take a few days - keep chasing CS until they sort it for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎30-08-2016

I'm leaving O2 - how do you get a PAC # from them ?

Dialing 202 and waiting 30 minutes is not really an option - is there an easier way ?

Best.

AB

MI5 · ‎30-08-2016

If you are on monthly contract you can get PAC from live chat too.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎30-08-2016

Call early morning and you will get through within a couple of minutes.

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Martin-O2 · ‎30-08-2016

Please do let us know if you have any problems getting your PAC code @Anonymous!

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