cancel
Showing results for 
Search instead for 
Did you mean: 

Using Smartswitch Galaxy Note 4 to Galaxy Note 7

Glory1
Level 43: Bright Spark
  • 10294 Posts
  • 85 Topics
  • 123 Solutions
Registered:
When I receive the new Note 7 I want to use Smartswitch to transfer my contacts, apps/games and music from the Note 4 I have presently. Two questions:

1. In using Smartswitch will my progress be saved in my games?

2. When I got my Note 4 all my apps/games automatically downloaded which was great. But I lost all my progress in my games. Assuming using Smartswitch will save games' progress is there any way I can prevent automatic downloads to new Galaxy Note 7?

Any advice/assissitance would be gratefully received and appreciated
Lover of all things Samsung. Currently using Samsung Galaxy S10 Plus 128gb


Message 1 of 8
3,996 Views
1 ACCEPTED SOLUTION

Accepted Solutions

viridis
Level 56: Guvnor
  • 13530 Posts
  • 106 Topics
  • 308 Solutions
Registered:
1. Only if they are saved in Google game cloud backup.
2. Allow the auto download, check with each game developer or forum on "transferring saves" it may be a case of just backing up save files from the note 4 then pasting them into the correct location on Note7.
Generally speaking, your save is either gonna be a single file on device, or a cloud backup which will load after a certain point (normally after introduction levels)
99% of games saves tho, CAN be transferred one way or the other.

View solution in original post

Message 5 of 8
3,969 Views
7 REPLIES 7

Cleoriff
Level 94: Supreme
  • 122360 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

Hi @Glory1 I will tag @MI5 into this chat. He is a Samsung expert....If he is online he will be along soon

Veritas Numquam Perit

Girl in a jacket
Message 2 of 8
3,991 Views

gmarkj
Level 66: Unequalled
  • 11995 Posts
  • 94 Topics
  • 1120 Solutions
Registered:
Quick google of smartswitch and game progress gives the link http://www.samsung.com/hk_en/support/skp/faq/1094130
This says that game data will not be transferred.
The only app that would do something like this that I can think of is Titanium Backup, but that requires root access to the phone - not really useful in your situation.
It might be some other community member knows how...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 3 of 8
3,990 Views

Cleoriff
Level 94: Supreme
  • 122360 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

I see @MI5 is offline. Maybe @viridis who plays games on his phone or @jonsie could help?

Veritas Numquam Perit

Girl in a jacket
Message 4 of 8
3,987 Views

viridis
Level 56: Guvnor
  • 13530 Posts
  • 106 Topics
  • 308 Solutions
Registered:
1. Only if they are saved in Google game cloud backup.
2. Allow the auto download, check with each game developer or forum on "transferring saves" it may be a case of just backing up save files from the note 4 then pasting them into the correct location on Note7.
Generally speaking, your save is either gonna be a single file on device, or a cloud backup which will load after a certain point (normally after introduction levels)
99% of games saves tho, CAN be transferred one way or the other.
Message 5 of 8
3,970 Views

Glory1
Level 43: Bright Spark
  • 10294 Posts
  • 85 Topics
  • 123 Solutions
Registered:
Thank you so much for quick response.
Lover of all things Samsung. Currently using Samsung Galaxy S10 Plus 128gb


Message 6 of 8
3,949 Views

Glory1
Level 43: Bright Spark
  • 10294 Posts
  • 85 Topics
  • 123 Solutions
Registered:
Thank you I thought this might be the case but appreciate the confirmation. Think it best to wait for receipt of Note 7 and take it from there. I intend to give a review of Note 7 after I have had a play with it. I am so excited and can't wait to get my hands on it.😆
Lover of all things Samsung. Currently using Samsung Galaxy S10 Plus 128gb


Message 7 of 8
3,944 Views

Cleoriff
Level 94: Supreme
  • 122360 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

Look forward to reading your review @Glory1 Happy Dance

Veritas Numquam Perit

Girl in a jacket
Message 8 of 8
3,938 Views